Course 12: Customer Service and Solution Offerings

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In this course you will learn some of the fundamental principles of our Customer Service approach to developing customer relationships, problem solving, and professionalism. We believe in an approach that doesn’t focus on “selling” but focuses on identifying solutions to problems and enhancements to a customer’s system which provide ways to run the system effectively and efficiently as well as provide overall value and curb appeal to the investment they have made in their home’s landscape.

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